Traverse City Downtown Development Authority
Parking Support Specialist – Full Time
| Use your people skills and administrative talent to ensure that our parking operations run smoothly and our guests have a great downtown experience! The Parking Support Specialists role is a blend of providing organizational support to the Parking Team and guest service to our visitors.The work schedule is primarily days, M-F, with alternating Saturdays/Sundays, occasional evenings and alternating holidays. Key Responsibilities: • Greet visitors, answer phones, assist guests and answer questions in a friendly, welcoming manner • Provide administrative support – create spreadsheets, enter data, draft letters, respond to email • Trouble-shoot parking equipment problems, resolve customer complaints • Accurately balance and reconcile currency at the end of each shift. • Work with team to implement process and procedure training materials • Ensure strong communication between shifts Qualifications • Previous work experience providing administrative support, cash handling and guest service • Proficiency with MS Office applications • High School diploma required, some college preferred • Be able to pass a background check • Valid driver’s license •Ability to speak and write clearly in English •Physical requirements include the ability to lift up to 40lbs Pay and benefits Starting wage is $15-$17/hour. Our amazing benefit package includes company-paid health insurance upon hire, generous paid time off, and employer paid retirement plan contributions.If you enjoy administrative work and working with the public, and are looking to join a stable and hardworking team with great benefits, please complete an application in the link below *DO NOT APPLY ON INDEED To be considered for this position, you must fill out the DDA application. Equal Opportunity Employer |